Warranty Program

Engraved Giftsly Warranty Protection Program:


Warranty Policy



Lifetime warranty

The Engraved giftsly Lifetime warranty protection plan is designed to give you peace of mind. Keep your lifestyle more gorgeous with outstanding accessories.

Your piece is warranted for a period of a lifetime from the original date of purchase under the terms and conditions according to our policy.

The Engraved giftsly warranty covers Manufacturing defects.

The warranty against defects does not cover:

  • loss
  • Damage
  • Breakage
  • Kinks
  • The gradual degradation of all or part of the goods due to normal wear
  • Mishap
  • Careless handling
  • Improper use
  • Changes in appearance
  • If you don't follow Engraved giftsly care instructions. 


 Limited Warranty




Engraved Giftsly is offering a new policy to give you a more hassle-free shopping experience and the journey with us can make you happier than before. 

As we already have a warranty policy, we're happily launching our LIMITED TIME WARRANTY for our customers. 

Our limited time warranty is limited to just the specified things, certain types of defects, or other conditions that have been taken from our community.

Your piece will be counted under a limited warranty for a period of your day or your order date to the next 1 year.

Now, Who Is Eligible For This Limited Time Warranty?


If you face 2 types of problems on your item after receiving the order, then you'll avail yourself this warranty-

        • Color Turnishing.
        • Damaged image/ scratched on the image.
        • Our jewelry comes with a five-year warranty that allows for two replacements.

If you face any of these problems even after maintaining our jewelry care guide, Then we’re liable to give you the new one.

 What are the plan limitations and exclusions?

The Lifetime warranty Protection plan does not cover:

➤ Negligence
➤ Accident
➤ Robbery
➤ Burglary
➤ Vandalism
➤ Fire
➤ Flood
➤ Other acts of God
➤ The item when it is not in the purchaser's possession
➤ Modifications including stabilizing, beads, spring shanks, arthritic shanks


Process of Your Warranty Claim

We always need to verify proof of your defect. So, you've to show us your purchase receipt 

✔ Proof of purchase receipt required as an Authenticity

Please email support@engravedgiftsly.com. 

Send a Clear video of your defective product. If the Q.C. (Quality Control) team is satisfied that the warranty claim is valid, we will arrange for the repair or replacement of it.

When you're eligible to get this warranty, Firstly you have to send it to our warehouse with your return cost and we will resend it free of cost.

Or you can keep the item and Pay us a shipping & Handling Fees of $15, we will resend a new one free of charge. 


We will advise you of your repair options (if any) and the charge in the event that your warranty claim is not accepted by Engraved Giftsly.

Be Satisfied With Our Happy Shopping Policy :)

Based on 20235 reviews
Making things right

I have used this company multiple times . Their product is beautiful . They sent me wrong earrings recently . I contacted them and they did make it right and sent me the earrings I originally ordered . They stand by their product and their word . I would and have recommended them to family and friends .


I like it, but the picture was not made to fit properly. Its nice though.


I’ve gotten so many compliments on how good it looks. i don’t even take it off to shower, it’s a picture of my passed best friend and i just can’t keep my eyes off.

My Moms 18 karat pendant

My mom’s pendent is beautiful and I love it this is my second time ordering from here and the work and quality is absolutely amazing 5 ⭐️ no doubt!!


This was a gift for my son. It was a picture of my mother, his grandmother who passed four years ago. He received many expensive gifts for Christmas, yet, this was his favorite gift. I’ll be ordering another for my brother.

It came out so nice.

I can’t cap this chain is the truth I wish I could buy two chains with it to switch it up.

I love it

I loved it it’s for my husband Christmas gift 🎁 thank you


So happy with my order..picture perfect..will be back to order more

My first chain

The chain actually holds up great haven’t turned yet.

I miss you Papi

I have ordered a total of three memorial necklaces since the passing of my father a few months ago. The first two I ordered from different companies and they just did not meet my expectations. So then I saw one that my friend ordered from here, engraved giftsly and I am so happy that my third and final one was literally perfect. It exceeded all my expectations. It is so beautiful and my daddy is shining as the guardian angel that he is now to me. I also got it engraved, and it looks very nice. I highly recommend these beautiful necklaces. I am so happy and emotional at the same time. I cried when I wore it for the first time. Rest in peace, Papi.

I couldn’t be more happy. Now I have my grandfather with me everyday


It took about 2 weeks to get here but definitely worth the wait! I love it!

This Is Nice!

Very happy with the finished product. Been getting lots of positive feedback from my friends.

Get a lot of compliments

I love this my mom died in 2014.

First purchase on here and don’t regret it

I ordered my necklace on June 30th and received it July 10th that was a fast 10 days I will definitely be ordering from here again in the future 💕

Beautiful Remembrance!

My Mother N Law passed away. I bought this chain for my Husband, as a reminder that she is always with him. He LOVES it and wears it everyday! The quality of the chain and her picture shines so beautifully. I will be ordering another one for our daughter. It was affordable and arrived earlier than expected.


People are asking me where I got the chain their loving and giving me compliments every where I wear it...

So beautiful

My items took a long time to come in but it was so worth the waiting. My husband heart melted as soon as he saw what it was, just to see his facial expression warmed my heart. These were gifts from his kids, a late Father’s Day gift. The kids couldn’t wait for him to walk through the door to give them to him. We were very pleased with how beautiful they came out. Thank you guys for making these gifts a spectacular treasure for him.


It was a Mother’s Day gift for my girlfriend and she loved it so much she cried


Thank you for the beautiful workmanship. It was a gift for my GodSister and she loved it.

Wonderful Gift

I got this gift for my daughter sweet 16th birthday and she absolutely loves it. I was nervous about not receiving it in the mail in time but customer service reassured me that it’ll be delivered. And it was, Thank you 💕

The absolute BEST necklace

This necklace was everything we had hoped for!! My mom and her mom (my grandma) share a birthday. When my grandma passed away a few months ago, my mom wanted a locket with both their pictures. We found this design and it couldn't have been better.

My love

My mother passed away in April of this year. I look at my necklace everyday. I Love my necklace.

Picture necklace

I love it, took it a minute to come but the finish look is beautiful