Warranty Policy

Engraved giftsly Lifetime warranty Protection Program:

The Engraved giftsly Lifetime warranty protection plan is designed to give you peace of mind. Keep your products looking beautiful during the life of the plan and beyond! 🥰 

Your piece is warranted for a period of a lifetime from the original date of purchase under the terms and conditions of this warranty. The Engraved giftsly warranty covers manufacturing defects. Proof of purchase in the form of an Authenticity receipt is required.

The warranty against defects does not cover loss, damage, breakage, changes in appearance, kinks, or the gradual degradation of all or part of the goods due to normal wear, mishap, careless handling, improper use, or use outside Engraved giftsly care instructions. Shipping and postage for both ways are at your cost.

Please email support@engravedgiftsly.com. Send your Products Clear video.

If the Q.C. (Quality Control) team satisfied that the warranty claim is valid, we will arrange for the repair or replacement of the jewelry.

We will advise you of your repair options (if any) and the charge in the event that your warranty claim is not accepted by Engraved giftsly.

What are the plan limitations and exclusions?

The Lifetime warranty Protection plan does not cover:

  • Negligence
  • Accident
  • Robbery
  • Burglary
  • Vandalism
  • Fire
  • Flood
  • Other acts of God
  • The item when it is not in the purchaser's possession
  • Modifications including stabilizing, beads, spring shanks, arthritic shanks