Warranty Program
Engraved giftsly Warranty Protection Program:
Lifetime warranty
The Engraved giftsly Lifetime warranty protection plan is designed to give you peace of mind. Keep your lifestyle more gorgeous with outstanding accessories.
Your piece is warranted for a period of a lifetime from the original date of purchase under the terms and conditions according to our policy.
The Engraved giftsly warranty covers Manufacturing defects.
The warranty against defects does not cover:
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LIMITED TIME WARRANTY
Engraved Giftsly is offering a new policy to give you a more hassle-free shopping experience and the journey with us can make you happier than before.
As we already have a warranty policy, we're happily launching our LIMITED TIME WARRANTY for our customers.
Our limited time warranty is limited to just the specified things, certain types of defects, or other conditions that have been taken from our community.
Your piece will be counted under a limited warranty for a period of your day or your order date to the next 1 year.
Now, Who Is Eligible For This Limited Time Warranty?
If you face 2 types of problems on your item after receiving the order, then you'll avail yourself this warranty-
- Color Turnishing.
- Damaged image/ scratched on the image.
- Our jewelry comes with a five-year warranty that allows for two replacements.
If you face any of these problems even after maintaining our jewelry care guide, Then we’re liable to give you the new one.
What are the plan limitations and exclusions?
The Lifetime warranty Protection plan does not cover:
➤ Negligence
➤ Accident
➤ Robbery
➤ Burglary
➤ Vandalism
➤ Fire
➤ Flood
➤ Other acts of God
➤ The item when it is not in the purchaser's possession
➤ Modifications including stabilizing, beads, spring shanks, arthritic shanks
Process of Your Warranty Claim
We always need to verify proof of your defect. So, you've to show us your purchase receipt
✔ Proof of purchase receipt required as an Authenticity
Please email support@engravedgiftsly.com.
Send a Clear video of your defective product. If the Q.C. (Quality Control) team is satisfied that the warranty claim is valid, we will arrange for the repair or replacement of it.
When you're eligible to get this warranty, Firstly you have to send it to our warehouse with your return cost and we will resend it free of cost.
Or you can keep the item and Pay us a shipping & Handling Fees of $15, we will resend a new one free of charge.
We will advise you of your repair options (if any) and the charge in the event that your warranty claim is not accepted by Engraved Giftsly.
